Στοιχεία Επιχείρησης
Όνομα: SUPERNOVA ΔΗΜΗΤΡΑ ΜΑΝΤΖΟΥΚΑ ΜΕΠΕ
ΑΦΜ: 099866195
ΓΕΜΗ: 058345604000
Διεύθυνση: Ευαγόρα 7-9, 54453 Θεσσαλονίκη, Ελλάδα
Τηλέφωνο: (+30) 213 004 6654
Email: info@supernovaproductions.gr
Website and Online Store Terms of Use
– Please read our website terms of use carefully before using it. These terms govern the access, use of our website as well as matters of handling and guarantees of our goods.
– Our website is available for access and use only as long as you agree to the terms and conditions set out below.
– If you do not agree with all the terms herein then you are not allowed to use our website.
– By using our website and possibly purchasing products that we offer through it, you indicate that you accept the terms of use herein.
1) Website User Suitability
The website is provided by Supernova productions (hereinafter the company) and is available to both legal entities and natural persons over the age of 15, who can enter into legally binding agreements within the framework of applicable legislation. If you do not meet the requirements, you may not use our website.
The company reserves the right to claim a refund from the supervisor or guardian of any orders made by legally incompetent persons.
2) Sending Promotional Material
The company reserves the right to send promotion and presentation material of its services or advertising material of third parties to its users/members, as long as there is a relevant sending consent.
3) Modification of Terms of Use
The company has the right to revise and update these Terms of Use at any time. Your continued use of the Site after any changes are made to these terms of use constitutes your acceptance of those changes.
Any element of the website may be modified, supplemented, deleted or updated without notice, at the sole discretion of the company.
4) Privacy
The Company’s Privacy Policy (GDPR or GDPR or 4624/2019) governs the use of information collected or provided by you on the website.
5) License – Site Ownership
The entire content of the website including, without limitation, texts, news, graphics, photographs, diagrams, images, services and generally any kind of files is the subject of intellectual property and is governed by national, European and international provisions on Intellectual Property.
Therefore, reproduction, republishing, copying, storing, selling, transmitting, distributing, publishing, performing, downloading, translating and modifying any part of the website is expressly prohibited in any way without the prior express written consent of the company. The registered marks and names included on this website are registered trademarks and are protected by the aforementioned copyright provisions. Exceptionally, individual parts of the website content may be saved or copied to a simple personal computer, strictly for personal use without the intention of commercial exploitation. In the case of storing or copying content from the website, permission must be obtained from the company and also cited as the source of origin, although this in no way implies the granting of intellectual property rights. Certain elements contained in the website and originating from other entities are the intellectual property of the originating entities.
6) Restriction of Use of the Website
In addition to the other limitations set forth in these terms of use, you agree to the following:
a) You will not disguise the origin of information transmitted through the Website
b) You will not provide false or misleading information through the WebsiteYou will not provide false or misleading information through the Website
c) You will not connect to or use any services, information, applications, etc. available through the Website in a manner not expressly permitted by the Company
d)You will not import/upload to the website any material containing malicious software e.g. Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, interfere with, intercept, or hijack any system, the Site, or the Information, or that infringe the intellectual property rights of others.
7) Links to other websites
a) External links. The website may contain links to third-party websites and resources (linked sites). These linked sites are provided for your convenience only and not as sites whose content is endorsed by the Company. Company makes no promises or guarantees as to the correctness, accuracy, performance or quality of any content, software, service or application contained in any linked site. The Company is not responsible for the availability of linked sites or the content or activities of those sites. If you decide to enter linked sites, you do so at your own risk. In addition, your use of the linked sites is subject to the applicable policies, terms and conditions, including, but not limited to, the linked site’s privacy policy.
b) Internal links. Linking to any page of the website other than the business via a plain text link is strictly prohibited unless there is a separate connection agreement with the company. Any website or other device that provides a link to the {company-carrier website} site or any page available within it may not (a) reproduce the Content, (b) use a browser environment or margin around the Content, (c) imply in any way that the Company endorses it, (d) misrepresent any situation, including its relationship with the Company, (e) present false information about the Company’s services, and (f) use any logo or mark of the business without the prior express written permission of the business
8) Termination – Suspension of Website Operation
You agree that the Company, in its sole discretion, has the right to terminate or suspend your use of its Website, Content and/or Information at any time for any reason, or without reason, even if access and use continues to be allowed to others. Upon such suspension or termination of use, you shall (a) immediately discontinue use of the Site and Services, and (b) destroy any copy of any portion of the Content you have made. Your access to the Site, the Information or the Services after termination, suspension or discontinuance as set forth above constitutes an act of trespass. You further agree that the Company shall not be liable to you or to any third party for any termination or suspension of your access to the Website, Information and/or Services.
9) Limitation of Liability
The Company makes every effort to ensure that the information on the Website and its content as a whole is accurate, clear, valid, complete, correct and available.
Under no circumstances, including negligence, shall the company be liable for any damage caused to the public as a result of this use of its website.
The company in the context of its transactions from the online store provided through its website is not responsible for further damages that may arise from the execution or non-execution of the orders or from the delay in execution, for any reason. The online store cannot provide any guarantee for the availability of the products, but undertakes to promptly inform the customers about the unavailability. It also reserves the right to deliver the goods in cases of force majeure. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “as is”. Under no circumstances is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary compensation, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any unauthorized third party interventions in products and/or services and/or information available through it, but is not responsible for any difference in the product in relation to its depiction on the website.
10) Guest Obligations
The visitor to our website is obliged to comply with the relevant provisions of Greek, European and International Law and the relevant legislation governing telecommunications. In addition, the interested party must refrain from any illegal and abusive use of the content of the Network. The visitor assumes responsibility for any form of damage caused to the website by the visitor due to his inappropriate actions. In the event of any action, claim, administrative or judicial against the company for the website, due to any form of infringement, the latter undertakes the obligation on the one hand to intervene in the relevant legal proceedings and on the other hand to compensate the company in the event that it is forced to pay compensation or another one.
11) Color Variations
Product photos may vary in color from the physical product and from monitor to monitor and may vary from lot to lot.
12) Shipping and Handling Charges
The cost and responsibility of transporting the products shall be borne by the buyer. The amount of transport costs is defined by the company based on its price list and is borne entirely by the buyer. The cost of transportation costs may not be charged to the buyer for purchases greater than a certain amount of money that is set by the company. The delivery of the products takes place in 3 to 10 working days for ready-to-deliver or 25 to 40 working days for special constructions from the moment of receipt of the order and depending on the load of the deliveries.
In case of special circumstances and force majeure (strikes, natural disasters, holidays, etc.) the company bears no responsibility for the delay in the delivery of the product.
13) Ordering Products and Consumer Protection
Orders through the website’s online store constitute distance sales contracts, which are governed by the legislative framework of Law 2251/1994 (as it is in force today after its amendment by Law 4512/2018 and its codification with No. 5338/17-1-2018 ministerial decision (Government Gazette B΄ 40)).
14) Return Policy – Withdrawal
14.1 The consumer has the right to withdraw, within a period of fourteen (14) calendar days from the date of receipt of the goods in case the product does not meet the specifications he ordered (type, type, model, color). Then:
a) Returns the products in perfect condition and packaging, without undue delay and in any case within fourteen (14) calendar days from the day on which he announced to the company his decision to withdraw from the contract and
b) is charged with the cost of returning the goods.
14.2 Returns of Defective Products
In the event that the item is found to have a manufacturing defect, the following shall apply:
The product will be returned to the company for inspection and determination of the manufacturing defect. It is possible that the buyer may be asked, before returning the product, to send the company a photo of it in order to judge whether it is actually a manufacturing defect at first sight.
The return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. DAT, Retail Receipt, etc.) and its complete packaging.
The return of the products is done at the expense and care of the customer.
After the return of the products, the defect reported by the customer is checked and then he is contacted to inform him about the results of the check.
If the defect is found, the product will be replaced, otherwise the transaction will be canceled if it is not possible to replace the product due to a possible lack of stock within a reasonable time and the company cannot find another product with similar or better characteristics or a corresponding value for the replacement. In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the customer’s initial payment to the company was made.
In particular, in the case of a charge via credit card, the company will be obliged to inform the issuing bank about the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without any relevant responsibility of the company . Following this information, the company does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In the case of payment by cash on delivery, if the customer had chosen this option, it will be done by returning his money to him in a bank account that he will indicate to the company. In case of payment by bank transfer, a reverse bank transfer will be made from the company’s accounts to the customer.
In the event that the products are returned damaged or incomplete, the company has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of his claim against the customer’s.
15) Applicable Law and Other Terms
This user agreement is governed by the provisions of Greek and International Law, as well as the directives and regulations of European Law. It is interpreted based on the rules of good faith and commercial ethics. In the event that any provision is deemed contrary to the law and therefore invalid or voidable, it automatically ceases to be valid, without in any way affecting the validity of the other terms. Competent courts for any arising disputes arising from this are the Courts of Athens.
16) Purpose of Personal Data Processing
We collect, process and use your personal data within the context of your registration on our website:
• Registration of the participation and provision of the privileges deriving from this participation
• Providing newsletters and promotions, e.g. in the case of your subscription to the Newsletter service,
• Conducting customer service and customer satisfaction surveys
• Member service and support
Your personal data may be processed according to the following legal bases of processing:
• Article 6(1)(a) of the GDPR serves as the legal basis for processing activities, for which we obtain your consent for a specific processing purpose. For example, on this legal basis we process your personal data to provide you with newsletters, to carry out promotions and targeted advertising, and to carry out customer service and customer satisfaction surveys. More information about the consent process for these purposes can be found below.
• Article 6(1)(b) GDPR states that personal data may be processed for the performance of a contract. For example, based on this legal basis we process your personal data, when you register on our website and provide you with the benefits and services that this participation entails.
• Article 6(1)(c) of the GDPR applies in cases where we are bound by a legal obligation that requires the processing of personal data, for example to comply with tax obligations or with obligations arising from data protection law of the consumer. For example, on this legal basis we process your personal data to respond to inquiries or complaints you send us and when we are required to share information about your transactions with us to the tax authorities.
• Article 6(1)(f) of the GDPR applies in cases where we pursue our legitimate interests. For example, it is on this legal basis that we process your personal data to respond to inquiries or complaints sent to us.
17) Duration of storage of personal data
We only process and store your personal data for as long as is necessary to fulfill the purpose for which we collected your data or for as long as we are required to store it by law or regulation.
Personal data that we keep in the context of the execution of a contract for the purchase of products or services through the website, is stored for a maximum period of 10 years.
Personal data that you have provided to us in order to contact us for the purpose of submitting a request, complaint or query is stored in our records until we can properly handle the relevant matter and respond to your request, complaint or query.
Also, the personal data you have provided to us for the purpose of sending you newsletters, promotional material, targeted advertising and customer service and customer satisfaction surveys is stored by us until you decide to unsubscribe from our relevant list or withdraw your consent . In the event that you ask us to unsubscribe, we will ensure that your information is immediately deleted from the relevant list.
18)Processing of personal data during communication and registration.
• Contact
When you contact us by phone or email, the information you provide will be stored by us in order to respond to your inquiries under Article 6(1)(b), (c) and (f) GDPR in order to respond to your inquiries. The communication will be recorded in order to be able to prove the communication in accordance with the applicable legislation. The data collected in relation to the above will be deleted by us after the discussion in question has been completed and the matter in question has been finally resolved.
• Registration and participation
To register on our website, necessary information is: your name, your address, city, county, country, your e-mail account and contact phone number. Pursuant to Article 6(1)(a) of the GDPR, we store said Standard Data and any further information you voluntarily provide to us.
• Various
Pursuant to Article 6(1)(c) and (f) GDPR, we use and store your personal data and technical information as necessary to prevent or investigate misuse or other illegal behavior within our website, e.g. h. in order to maintain data security in the event of attacks on our information technology systems. In addition, we may take the above actions pursuant to the orders of public authorities or courts, to the extent that we are required to act in this way by law, and also in order to protect our rights and interests and to have the possibility of our legal defense.
19) Changes to these terms
The company can modify these terms. Please check the Application Date at the beginning of the terms to see when this was last revised. Any revision will be effective as soon as we post the revised terms.
Payment Methods
- Credit/Debit Cards
- GPay
- Apple Pay